FFey Day Marketplace

Frequently asked questions

Quick answers for business owners and experts using Fey Day Marketplace.

For business owners

Is it free to join and browse as a business owner?

Yes. Creating a buyer account and browsing the directory of approved experts is free. You only pay for the services you engage through the platform.

How do I find and shortlist an expert?

Use the Browse experts page to search by skill, name or location. Every listed profile has been reviewed and approved by the platform administrator before going live.

How do I request a project and what happens next?

Open an expert's profile and request a project. Describe your scope, milestones and budget. The expert can accept or decline. Once accepted, you can fund the agreed milestones.

When and how do I pay?

You fund each milestone separately. We support credit card and PayNow. A milestone is only released to the expert when the work is completed and you confirm it.

Who holds my money, and when is it released?

Your payment is held in escrow by the platform until you confirm the milestone is complete. After confirmation, the administrator releases the funds to the expert.

What happens if something goes wrong with a project?

You can message the expert at any time. If a milestone is disputed, the platform administrator reviews the situation and decides the outcome.

For experts

How do I join, and why does my profile need approval?

Sign up and build your profile. The platform administrator reviews every submission to make sure the marketplace stays high-quality and trustworthy before your profile goes live.

What can I show on my profile?

You can list up to three headline skills with years of experience, your pricing model and rate, an about section, your location, and one case study with its outcome.

How do I receive project requests and respond?

Once approved, buyers can send you project requests. You can accept or decline each request from your project detail page. Only the assigned expert can respond.

How and when do I get paid?

After a buyer funds a milestone and confirms completion, the administrator releases the payment to you. The platform deducts its commission before paying out.

Do buyers see my full profile?

Buyers see the professional details you publish. Personal account information is never shared.

How do reviews and ratings work?

After a project is completed, the buyer can leave a review covering professionalism, quality, communication and timeliness. Reviews are shown on your public profile once approved by the administrator.

Pricing, payments and platform

What does it cost to use the platform?

Joining is free for both buyers and experts. The platform charges a commission on completed payments, which the administrator sets. The exact rate is not shown publicly because it can change over time.

What are milestones and how does escrow-style funding work?

A project is split into milestones with clear deliverables and amounts. The buyer funds each milestone before work starts. The money is held securely and released only when the buyer confirms delivery.

Which payment methods are supported?

We currently support credit card and PayNow. More methods may be added later.

What is the end-to-end workflow?

Browse vetted experts → request a project → expert accepts → fund milestones → work is delivered → release payment → leave a review.

What project revenue information is shown on the website?

The platform records completed earnings for each expert. Approved profiles may display verified project history and the total revenue collected through the platform, so buyers can see a provider's track record.